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Shipping

Shipping

We usually ship deliveries to commercial addresses within the lower 48 States excluding Canada, Mexico, Hawaii, Alaska and Puerto Rico.  All items, unless otherwise stated, generally ship within 1-5 business days of your payment being received. You will receive an email confirming that your item has been shipped and within this email you will receive your tracking code. Special delivery services and fees are not included with shipping (i.e. assembly or installation).

*Barber Chairs are only shipped during weekdays, Monday through Friday.

*Our barber chairs are delivered to the curb. Sometimes inside delivery is made available for an extra fee. 

Residential Delivery of Barber Chairs

On orders for commercial equipment, such as barber chairs, there will be an additional charge for deliveries to residential addresses. This is because freight companies charge extra to deliver to residences and our standard shipping price assume the cost of delivering is to commercial addresses. We will ask for additional payment after your purchase if this is the case.

*Barber Chairs are only shipped during weekdays, Monday through Friday.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  Then we will confirm that the item you purchased is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

*Barber Chairs are only shipped during weekdays, Monday through Friday.

Order Shipment

If your order is stock and we process the charges to your credit card and it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@brightbarbers.com

*Barber Chairs are only shipped during weekdays, Monday through Friday.

Cancellations & Refunds

All orders canceled after 24 hours are subject to a $100 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and restocking fees. Refunds will only be issued to the original credit card that you use when placing your order.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@brightbarbers.com and we will process an insurance claim on your behalf.